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- [ Cybersecurity ](/about/offices-resources/information-technology/cybersecurity)
- [ Support ](/about/offices-resources/information-technology/support)
 
 

 

OIT supports the learning technologies and classroom tools used for teaching and learning at 91ÖĆƬł§, including instructional platforms, classroom technology, and faculty support.

 

 


  ![Academic Technology graphic, hexagons and circuit elements, black and red theme.](/sites/default/files/styles/idfive_image_gallery/public/2026-01/image_d1dfe0c2-b424-4f0c-a266-156eb5a4192d.png?h=3d39d162&itok=tp1ZFibk)  

 



 

  ![Canvas mobile app advertisement with colorful graphics and app icons.](/sites/default/files/styles/idfive_image_gallery/public/2026-01/Download%20CAU%20Canvas%20App.jpg?h=d1cb525d&itok=FiGH1Jts)  

 



 

 



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  ![Canvas logo, red circles and arcs on a white background.](/sites/default/files/styles/large/public/2026-01/Canvas_Bug_RGB_Color.jpg.webp?itok=XRbxpMii)  

 

 

### Canvas

Canvas is 91ÖĆƬł§â€™s official Learning Management System (LMS). It provides a centralized online environment for course content, communication, assignments, and grading.

Canvas allows users to:

- Access course materials
- Submit assignments and assessments
- Participate in discussions
- View grades and feedback
- Communicate with instructors and classmates

Canvas is accessed through [**MyCAU**](https://myapplications.microsoft.com/) using CAU credentials

 

 

 

 

 

##  Academic Technology 

The Academic Technology team supports teaching and learning by managing instructional technologies, supporting academic spaces, and equipping faculty with the tools needed to deliver effective instruction.

The team works closely with faculty, departments, and campus partners to ensure learning technologies are reliable, accessible, and aligned with instructional needs.

   What We Support  - Technology in academic and instructional spaces
- Classroom audio-visual systems and teaching tools
- Learning technologies that support instruction and engagement
- Faculty use of classroom technology and educational tools
- Technical aspects of Canvas, including access, administration, and integrations
- Digital signage in academic and instructional environments

 

 

   Canvas Support  Support for Canvas depends on the type of issue:

**Contact** [**IT Support**](/about/offices-resources/information-technology/support "Support") **for:**

- Login or access issues
- Missing or incorrect course enrollments
- Course roster or data synchronization issues
- System-level issues involving Banner and Canvas

**Contact Canvas Support for:**

- Canvas tools and features
- Assignments, quizzes, modules, and discussions
- Course content or broken links

Canvas Support is available 24/7 by phone or chat through the **Help** menu within Canvas.

 

 

   Classroom Technology  CAU classrooms are equipped with instructional technologies designed to support effective teaching and learning.

Common classroom technologies include:

- Zoom Rooms for hybrid instruction
- Interactive displays such as ViewSonic ViewBoards and SMARTBoards
- Presentation and screen-sharing tools

Academic Technology supports these environments to help ensure classrooms are ready for instruction and that faculty are equipped to use the technology confidently.

 

 

   Classroom Guides  Detailed classroom technology guides and room-specific instructions are available through the OIT Knowledge Base accessible via Canvas.

These guides provide step-by-step instructions for using technology in specific academic spaces.

 

 

   Faculty Training & Support  Academic Technology provides training and guidance to help faculty effectively use classroom technology and learning tools.

Training options may include:

- One-on-one or small group sessions
- Scheduled or recurring workshops
- Self-paced learning resources

To request training, contact <a>**academictech@cau.edu**</a>.

 

 

   Class in Progress Support  If a technical issue occurs while a class is actively being taught and instruction is disrupted, it is considered a **Class in Progress** issue.

Faculty should contact IT Support immediately and state that the issue is a “Class in Progress” so it can be prioritized.

 

 

   Canvas Mobile App  Canvas offers **two mobile apps**, one for **students** and one for **instructors**, designed to support learning and teaching from a mobile device.

- The **Canvas Student app** allows students to view course content, submit assignments, track deadlines, participate in discussions, and stay up to date on announcements and grades.
- The **Canvas Teacher app** allows instructors to manage course content, communicate with students, grade assignments, and provide feedback on the go.

Both apps help users stay connected to their courses anytime, anywhere.

**Learn More:**  
[**Student Mobile App**](https://community.instructure.com/en/kb/articles/662784-what-is-the-canvas-student-app)  
[**Teacher Mobile App**](https://community.instructure.com/en/kb/articles/662785-what-is-the-canvas-teacher-app)

 

 

 

 

 

### RESOURCES

- [ Instructor Getting Started Resources ](https://community.instructure.com/en/kb/articles/660621-instructor-getting-started-resources)
- [ Student Getting Started Resources ](https://community.instructure.com/en/kb/articles/661192-student-getting-started-resources)
- [ Canvas LMS Guides ](https://community.instructure.com/en/categories/canvas-lms?showTab=guides)
 
 

 

### Contact Us

**Email:** <support@cau.edu>  
**Phone:** 404-880-6482  
**Location:** McPheeters Dennis Hall, Room 331H  
**Walk-In Support:** Tuesday–Thursday |   
10:00 a.m.–12:00 p.m., 1:00–3:30 p.m.

 

 

**Quick Links**  
[MyCAU](https://myapplications.microsoft.com/)  
[My Password Portal](https://mypassword.cau.edu)  
[IT Support](/about/offices-resources/information-technology/support "Support")